Welcome to The Art Soothe Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website at theartsoothe.com and all related services, including the purchase of our curated home furnishings and decor products.

By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our services.

1. User Responsibilities

As a user of The Art Soothe Store, you agree to:

  • Provide accurate, current, and complete information during account creation and checkout
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes and in accordance with these Terms
  • Not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission
  • Comply with all applicable laws and regulations regarding online conduct and content

2. Product Information

Our store specializes in mid-century modern and contemporary home furnishings including:

  • Accent chairs and seating
  • Bedroom furniture and bedding
  • Bar and counter furniture
  • Home accessories and decor
  • Bookshelves and storage solutions

Important: We make every effort to display product colors and features as accurately as possible. However, actual colors may vary slightly due to monitor settings. Product dimensions are approximate.

3. Orders and Payments

Order Acceptance

All orders are subject to product availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing

All prices are in US Dollars (USD). We reserve the right to adjust prices at any time without notice, except for orders already placed.

4. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days delivery after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days delivery after shipment)

Shipping Restrictions

We currently ship worldwide except to certain Asian countries and remote regions. Delivery times may vary depending on customs processing in your country.

5. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery for most items, provided they are in their original condition with all tags attached and packaging intact.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

  • Bedding (opened or used items)
  • Candles & Diffusers (opened or used items)
  • Barware (used items)
  • Any customized or made-to-order products

Return Process

  1. Contact our customer service within 15 days of receiving your order
  2. Wait for approval and receive a Return Merchandise Authorization (RMA) number
  3. Package your item securely in its original packaging
  4. Ship the item back to us using a trackable shipping service

Refund Processing

Once your return is received and inspected, we will notify you about the status of your refund. If approved:

  • Credit card payments: Refund processed within 5-7 business days
  • PayPal payments: Refund processed within 24-48 hours

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of The Art Soothe Store or its content suppliers and protected by international copyright laws. The “The Art Soothe Store” name and logo are trademarks of our company.

7. Limitation of Liability

The Art Soothe Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your access to or use of, or inability to access or use, the website
  • Any conduct or content of third parties on the website
  • Any products or services obtained through the website
  • Unauthorized access, use, or alteration of your transmissions or content

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance.

10. Contact Information

For questions about these Terms, please contact us:

The Art Soothe Store
2672 Patton Lane
Raleigh, NC 27609 USA
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm EST