FAQ

Our store caters to design-conscious customers who appreciate curated home furnishings at accessible prices. Whether you’re looking to refresh a single room (with our accent chairs or bedding collections) or complete a full home makeover (with our bedroom sets and bookshelves), we offer stylish solutions for urban dwellers, young professionals, and design enthusiasts worldwide.

We believe beautiful design should be effortless and enjoyable. Our collection blends mid-century modern influences with contemporary functionality, focusing on statement pieces like our bestselling shoe cabinets and Jonathan Adler vases that elevate everyday living.

Each product comes with specific care instructions. For wood items like our bar & counter tables, we recommend using coasters and avoiding direct sunlight. Upholstered pieces like accent chairs should be vacuumed regularly with an upholstery attachment.

Absolutely! While we strive to provide multiple high-quality images for each item (like our Areaware collections or designer bedding), you can email our team at [email protected] for additional photos or dimensions of any product.

Currently we don’t provide assembly services, but all our furniture (including beds and bookshelves) comes with clear instructions and necessary hardware. Most items are designed for straightforward assembly.

We accept Visa, MasterCard, JCB, and PayPal for secure checkout. All transactions are encrypted for your protection.

This is usually due to your bank’s security measures. Please verify:

• Your billing address matches your card statement
• You’ve entered the correct CVV number
• Your card hasn’t expired

For further assistance, contact your bank or try an alternative payment method.

We process orders quickly (within 1-2 business days), so please email [email protected] immediately with your order number. While we can’t guarantee changes, we’ll do our best to accommodate your request.

We offer two convenient options:

• Standard Shipping ($12.95): Via DHL/FedEx, arrives in 10-15 business days after dispatch – perfect for faster deliveries like our barware or apparel.
• Free Shipping: For orders over $50 via EMS (15-25 business days) – ideal for larger purchases like bedroom sets or multiple bookshelves.

Yes! We ship globally except to some Asian and remote regions. All international orders are processed from our Raleigh warehouse with the same care as domestic shipments.

You’ll receive tracking information via email once your order ships. For furniture items like beds or cabinets, you may receive separate tracking numbers if items ship from different locations.

We offer a 15-day return window from delivery date. Items must be unused and in original packaging. Please initiate returns by emailing [email protected] with your order number and reason for return.

For hygiene reasons, we cannot accept returns on bedding, candles & diffusers, or barware that has been used. All sale items are final sale.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.